Port Elizabeth International: Luggage Guidelines

Luggage Guidelines of Port Elizabeth International

General

  • Keep your hand luggage with you at all times.
  • Ensure that all zips and fasteners are in good working condition – baggage can move about in the overhead compartment and unsecured items may fall out.
  • Don’t wrap gifts – it is possible that the security teams may wish to view them properly, and will unwrap them.
  • Keep electronic items to a minimum.
  • A change of clothes, or at least underwear and a spare shirt may also be appreciated, either at the end of a long-haul flight, or if hold baggage is delayed.
  • Don’t carry anything on to an aircraft for anyone else. If you are asked to do so, please contact Airport Security.
  • Remove old tags and barcodes from your hand luggage.

Medicines

If taking medicines with you, try to keep in the original packaging. This will assist security to identify the medicines and will prevent delays.

Camera Film

The x-rays used to screen hold baggage should not affect most camera film. Film material over 1000ASA/31 DIN should be removed and offered for screening separately.

Valuables

Keep your valuables such as jewellery and important documents safely stored in your hand baggage. It is a good idea to keep some money (local currency) on your person. Then, should you be separated from your bag, you will still be able to make payphone calls, pay for transport or purchase small items.

Laptops

Laptops should be removed from their bags for screening prior to boarding the aircraft.

Many laptop bags look similar which can cause confusion when leaving the aircraft. Put a key ring, sticker or other identifying mark on your bag so that you can be sure that you are leaving with the correct computer.

Prohibited and Permitted Items

Airports Company South Africa will enforce new rules that restrict the amount of items that passengers may take on board. Please refer to our Prohibited and Permitted Items guidelines.

Check Cheap Flights now to or from Port Elizabeth International.


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Bram Fischer International: Luggage Guidelines

Luggage Guidelines of Bram Fischer International

General

Keep your hand luggage with you at all times.
Ensure that all zips and fasteners are in good working condition – baggage can move about in the overhead compartment and unsecured items may fall out.
Don’t wrap gifts – it is possible that the security teams may wish to view them properly, and will unwrap them.
Keep electronic items to a minimum.
Don’t carry anything on to an aircraft for anyone else. If you are asked to do so, please contact Airport Security.
Remove old tags and barcodes from your hand luggage.

Size

Each passenger is allowed one item of hand luggage which should not be bigger than the size indicated.

  • 56 centimetres tall (approximately 22 inches).
  • 45 centimetres wide (approximately 17.7 inches).
  • 25 centimetres deep (approximately 10 inches).

Weight

The guideline is approximately 5kg for hand luggage. If you cannot easily lift your hand luggage above your head, it is probably too heavy.

Camera Film

The x-rays used to screen baggage should not affect most camera film. Film material over 1000ASA/31 DIN should be removed and offered for screening separately.

Valuables

Keep your valuables such as jewellery and important documents safely stored in your hand baggage.

Laptops

Laptops should be removed from their bags for screening prior to boarding the aircraft.

Many laptop bags look similar which can cause confusion when leaving the aircraft. Put a key ring, sticker or other identifying mark on your bag so that you can be sure that you are leaving with the correct computer.

Check Cheap Flights now to or from Bram Fischer International.


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King Shaka International: Luggage Guidelines

Luggage Guidelines King Shaka International

​General

  • Keep your hand luggage with you at all times.
  • Ensure that all zips and fasteners are in good working condition – baggage can move about in the overhead compartment and unsecured items may fall out.
  • Don’t wrap gifts – it is possible that the security teams may wish to view them properly, and will unwrap them.Keep electronic items to a minimum.
  • A change of clothes, or at least underwear and a spare shirt may also be appreciated, either at the end of a long-haul flight, or if hold baggage is delayed.
  • Don’t carry anything on to an aircraft for anyone else. If you are asked to do so, please contact Airport Security.
  • Remove old tags and barcodes from your hand luggage.

Size

Each passenger is allowed one item of hand luggage which should not be bigger than the size indicated.

  • 56 centimetres tall
  • 36 centimetres wide
  • 23 centimetres deep

Weight

The guideline is approximately 7kg for hand luggage. If you cannot easily lift your hand luggage above your head, it is probably too heavy.

Medicines

If taking medicines with you, keep them in the original packaging. This will assist security to identify the medicines and will prevent delays.

Camera Film

The x-rays used to screen hold baggage should not affect most camera film. Film material over 1000ASA/31 DIN should be removed and offered for screening separately.

Valuables

Keep your valuables such as jewellery and important documents safely stored in your hand luggage. It is a good idea to keep some money (local currency) on your person. Then, should you be separated from your bag, you will still be able to make payphone calls, pay for transport or purchase small items.

Laptops

Laptops should be removed from their bags for screening prior to boarding the aircraft.

Many laptop bags look similar which can cause confusion when leaving the aircraft. Put a key ring, sticker or other identifying marks on your bag so that you can be sure that you are leaving with the correct computer.

Prohibited and Permitted Items

Airports Company South Africa will enforce new rules that restrict the amount of items that passengers may take on board. Please refer to our Prohibited and Permitted Items guidelines.

Check Cheap Flights now to or from King Shaka International.


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Cape Town International: Luggage Guidelines

Luggage Guidelines for Cape Town International Airport

General

  • Keep your hand luggage with you at all times.
  • Ensure that all zips and fasteners are in good working condition – baggage can move about in the overhead compartment and unsecured items may fall out.
  • Don’t wrap gifts – it is possible that the security teams may wish to view them properly, and will unwrap them.
  • Keep electronic items to a minimum.
  • A change of clothes, or at least underwear and a spare shirt may also be appreciated, either at the end of a long-haul flight, or if hold baggage is delayed.
  • Don’t carry anything on to an aircraft for anyone else. If you are asked to do so, please contact Airport Security.
  • Remove old tags and barcodes from your hand luggage.

Size

  • Each passenger is allowed one item of hand luggage which should not be bigger than the size indicated.
  • 56 centimetres tall (approximately 22 inches).
  • 45 centimetres wide (approximately 17.7 inches).
  • 25 centimetres deep (approximately 10 inches).

Valuables

Keep your valuables such as jewellery and important documents safely stored in your hand baggage. It is a good idea to keep some money (local currency) on your person. Then, should you be separated from your bag, you will still be able to make payphone calls, pay for transport or purchase small items.

Laptops

Laptops should be removed from their bags for screening prior to boarding the aircraft.

Many laptop bags look similar which can cause confusion when leaving the aircraft. Put a key ring, sticker or other identifying mark on your bag so that you can be sure that you are leaving with the correct computer.

Weight

The guideline is approximately 5kg for hand luggage. If you cannot easily lift your hand luggage above your head, it is probably too heavy.

Camera Film

The x-rays used to screen hold baggage should not affect most camera film. Film material over 1000ASA/31 DIN should be removed and offered for screening separately.

Medicines

If taking medicines with you, try to keep in the original packaging. This will assist security to identify the medicines and will prevent delays.

Check Cheap Flights now to or from Cape Town International.


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O.R. Tambo International: Luggage Guidelines

Hand luggage guidelines for OR Tambo International

  • Keep your hand luggage with you at all times.
  • Ensure that all zips and fasteners are in good working condition – baggage can move about in the overhead compartment and unsecured items may fall out.
  • Don’t wrap gifts – it is possible that the security teams may wish to view them properly, and will unwrap them.
  • A change of clothes, or at least underwear and a spare shirt may also be appreciated, either at the end of a long-haul flight, or if hold baggage is delayed. ​
  • Checked in luggage guidelines

    Plan your trip systematically, including packing in advance – do not leave arrangements to the last minute.
  • Be sure to pack your own luggage, secure it properly (loose straps may catch in the conveyor belts).
  • Do not place valuable items into checked baggage (such as cellphones, laptop computers or jewellery).
  • Do not leave your luggage unattended – whether it is check-in or hand luggage.
  • Report damaged or mishandled luggage immediately to your airline, before you leave the airport​.

Some baggage tips

  • Personalise your baggage distinctly so you can spot it easily amongst the other bags.
  • Remove old baggage tags to make the scanning process easier.
  • Put your name, email address and mobile number on your baggage tag.
  • Do not put home address on your baggage tag.
  • Secure all straps and handles on your baggage so they do not get caught in baggage conveyors or other equipment.
  • Travel with small, valuable items (i.e. laptops, wallets, jewellery, etc.) as part of your hand luggage.
  • Check-in at least one hour before your departure time, to make sure that both you and your baggage make the flight.
  • Double check that the baggage you have is yours before leaving the baggage area.

Check Cheap Flights now to or from O.R Thambo International Airport


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George Airport: Facilities

George Airport is located at the heart of the Western Cape’s Garden Route; a fashionable holiday destination and home to many of South Africa’s most affluent residents.

Conferencing
​There is a conference room and a board room on the first floor. The conference room can seat 30 people and the boardroom 10. For further information or to book, please call +27 (0)44 876 9310.

Banking
Bank ATMs – Ned Bank and Standard bank in main concourse
Imali Express is located at Arrivals Hall.
Tel: +27 (0)44 876 0002

Chapel and prayer rooms
Passengers who require a room in which to pray can be accommodated. Any Airports Company South Africa representative at the airport will be able to assist.

Disabled
Airports Company South Africa is committed to providing world-class facilities that meet the needs of all airport users. We focus on ensuring existing and new facilities within our airports meet the particular needs of disabled travelers and airport users.

At George Airport there are lifts, ramps and reserved parking for disabled passengers. Passengers who require assistance to board and disembark from the aircraft can make arrangements with their airline at time of booking.

Flightcheck
You can check flight times and details by:

Calling +27 (0)86 727 7888 for Airports Company South Africa’s automated flight-information service;
Calling the Airports Company South Africa information desk, open 24 hours a day, seven days a week, on +27 (0)11 921 6262;
Using your mobile phone to send an SMS containing the flight number to the number 35007, in reply to which you will receive up-to-date flight details, or
Checking online live arrivals and departures.

Medical
​Basic first aid facilities are available. Passengers who require medical attention will be transported to the nearest medical facility.

Restrooms
There are restrooms in the arrivals and departures halls and in the main terminal. Baby changing facilities are available on request.

Telephone
Public telephones

The public telephones, which can be found in the arrivals and departures halls, accept coins or phone cards (sold by the Vodacom shop in the arrivals hall).

Mobile telephone rentals

VodaShop Rent a Fone is located in the arrivals hall.
Tel: +27 (0)44 876 0000

Vodacom at main concourse.
Tel: +27 (0)44 876 0000

MTN at main concourse.
Tel: +27 (0)73 415 7627 / +27 (0)78 8755448 / +27 (0)78 400 6046

Viewing deck
​Arriving and departing aircraft can be viewed from the terminal building.

Check Cheap Flights  now to or from George Airport.


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Port Elizabeth Airport: Facilities

Known as the ‘ten minute airport’, Port Elizabeth Airport is situated within five minutes drive from the central business district and the beach front and no more than ten minutes from other areas of importance in the city.

Postage
​There is a post box in the departures terminal.

Banking
​An automated teller machine (ATM) can be found in the passage between the arrivals and the departures terminal.

Conferencing
The Landing Strip, a fully equipped conference centre, is located on the first floor of the main terminal building. Catering is available by prior arrangement.

There is a conference room in the Aero Park, Block B. The facility can seat up to 30 people. Television, video, overhead projectors and white boards are available.

Tel: +27 (0)41 507 7418

Disabled
Airports Company South Africa is committed to providing world-class facilities that meet the needs of all airport users. We focus on ensuring existing and new facilities within our airports meet the particular needs of disabled travelers and airport users.

At Port Elizabeth Airport there are lifts, ramps and reserved parking for disabled passengers. Passengers who require assistance to board and disembark from the aircraft can make arrangements with their airline at time of booking.

Medical
Basic first aid facilities are available. Passengers who require medical attention will be transported to the nearest medical facility. ​

Chapel and prayer rooms
​Passengers who require a room in which to pray can be accommodated. Any Airports Company South Africa representative at the airport will be able to assist.

Restrooms
Restrooms are available at the following locations:

Arrivals terminal
Departures terminal
Sterile areas
First floor
Disabled toilets and baby changing facilities are available at the arrivals and departures terminal.
Telephones
Public telephones, which accept coins and phone cards, are available in the following areas:

Arrivals hall
Departures hall
Sterile area
Viewing deck
​Arriving and departing aircraft can be viewed from the terminal building.

Check Cheap Flights  now to or from Port Elizabeth Airport:.


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Bram Fischer International Airport: Facilities

Bram Fischer International Airport was officially renamed Bram Fischer International Airport by President Jacob Zuma at an historic event held at the airport on 13 December 2012.

Accommodation
There is a Roadlodge at the airport. The other accommodation is located in the city of Bloemfontein approximately eight kilometres from the airport.
Banking
Nedbank ATM.

Conferencing
​The Airports Company South Africa conference room, which seats 20 people, is available at a rate of R200 an hour. This facility is only available between 08:00 and 16:00, Mondays to Fridays. Booking and other details are obtainable from the Airport Manager on +27 (0)51 407 2200.

Disabled
Airports Company South Africa is committed to providing world-class facilities that meet the needs of all airport users. We focus on ensuring existing and new facilities within our airports meet the particular needs of disabled travelers and airport users.

At Bram Fischer International Airport there are lifts, ramps and reserved parking for disabled passengers. Passengers who require assistance to board and disembark from the aircraft can make arrangements with their airline at time of booking.

Flightcheck
Prior to arriving at the airport you can obtain up-to-date flight information in a number of ways:

Call +27 (0)86 727 7888 for Airports Company South Africa’s automated flight-information service;
Call the information desk on +27 (0)51 407 2240
Send an SMS message containing your flight number to 35007 to receive up-to-date flight details, or
Check live arrivals and departures on our website
Internet/Wi-Fi
Bram Fischer International airport is a Wi-Fi hotspot. For instructions on how to access the Internet, please click here

Medical
​Fire and rescue facilities are able to provide basic first aid to passengers. In the case of more serious illness, the airport will arrange for transport to the nearest medical facility.

Parking
Bram Fischer International Airport offers the following parking options:

Covered Parking – R68-00 (12 to 24hours)

Lock up garages – R150-00 per day

Open Parking – R100-00 (12 to 24hours)

For more information, contact the Parking Department on +27 (0)51 407 2212

Restrooms
​Restrooms are conveniently located in on the ground floor of the terminal building. Baby-changing facilities and other amenities for young children are available in most ladies restrooms.

Telephone
Public phones, which take coins or phone cards, can be found in the arrival and departure halls. Fax facilities are also available.

Vodashop, on the ground floor of the terminal building, hires out mobile phones.

Vodashop Rent a Phone
+27 (0)51 433 2828
www.vodacom.co.za

Viewing deck
​Arriving and departing aircraft can be viewed from the terminal building.

Check Cheap Flights now to or from Bram Fischer International Airport.


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King Shaka International Airport – Facilities

The King Shaka International Airport is now 6 years in operation and will be celebrating 7 years on May 2017.

There are no hotels at the airport. There are, however, numerous bed and breakfasts close to the airport. For more information, please contact the KZN Tourism Kiosk on +27 (0)32 436 0013 .

Banking
​Foreign exchange

A bureau de change, on the ground floor of the international arrivals/departures terminal, is open when international flights arrive and depart.

ABSA Bank, which is in the public concourse, opens 30 minutes before the first flight and closes 30 minutes after the last flight of the day.
Tel: +27 (0)32 436 2625

Automated teller machines (ATMs)

First National Bank, Nedbank, Standard Bank and ABSA Bank have ATMs in the public concourse.
Chapel and prayer rooms
​A prayer room is available for Muslim passengers.

Flightcheck
Prior to arriving at the airport you can obtain up-to-date flight information in a number of ways:

Call +27 (0)86 727 7888 for Airports Company South Africa’s automated flight-information service
Call the information desk on +27 (0)32 436 6585
Send an SMS message containing your flight number to 35007 to receive up-to-date flight details, or
Check live arrivals and departures on our website.

Parking

The car parks at King Shaka International Airport use the pay-on-foot system. The Multi Storey Parking accommodates 1500 bays, Shaded Parking accommodates 2220 bays and Long Stay Parking 765, the Pick-up Zone accommodates xx
Trolleys are available from the car park areas, which are within walking distance of the terminals.
The pay stations accept coins (R1, R2 and R5) and notes (R10, R20, R50 and R100).

Postage

​The Post Office, which is in the public concourse, opens 30 minutes before the first flight and closes 30 minutes after the last flight every day.
Tel: +27 (0)32 436 2615

Restrooms

Restrooms are conveniently located in the main concourse as well as the departures terminal. Baby-changing facilities and other amenities for young children are available in most ladies restrooms.
Telephone
​Public telephones that take coins or cards can be found in the arrivals, departures and check in areas.

VAT Refunds

​A VAT refund facility is available to direct international passengers and is located at the international departures terminal.

Check Cheap Flights now to or from King Shaka International Airport


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Cape Town International Airport – Facilities

Cape Town International Airport is Africa’s most award winning airport! As Africa’s 3rd largest airport it processes over 8 million passengers annually with over 50 % of the country’s air passengers passing through the airport.

The ninety-room Road Lodge Hotel is adjacent to Cape Town International Airport and has Internet access in all bedrooms and a guest office.

​Road Lodge Hotel: ​+27 (0)21 934 7303 ​www.citylodge.co.za
​Hotel Verde: ​+27 (0)21 380 5500 www.hotelverde.com

Baggage

A-Teck not only offers bag wrapping services but also manages a Baggage Storage Facility. For rates, visit their offices located on the ground floor of Parkade 2 or contact them directly on +27 (0) 72 384 2954.​​

​​
Banking

Domestic arrivals terminal

ABSA,Nedbank and FNB have automatic teller machines (ATMs) in the domestic arrivals terminal.
Standard Bank at the domestic arrivals before security.
Bidvest Bereau De Change bank,forex in the Domestic Arrivals airside at the baggage collection area.​

Domestic departures terminal

Standard Bank, ABSA and Nedbank have ATMs in the domestic departures terminal. ABSA also has a bureau de change here.
Netbank -Bank,ATMs,Forex & Financial at Domestic departure before security.
Capitec ATM

International departures terminal

ABSA – Bank, Bureau De Change and an ATM in the international departures terminal.
Bidvest Bereau De Change – Bank,forex & Financial Duty free Mall after Security.

International arrivals terminal

You will find a Master Currency bureau de change in the international arrivals terminal.
ABSA – ATM before Security.
American Express bank,Forex & Financial.

Central Terminal Building​

ABSA – Bank,Forex & Financial.
Bidvest Bureau De Change – bank,forex & finanacial.
FNB & Capitec ATMs

Contact Details

ABSA at Central Terminal Building – (021) 934 0223
ABSA at International Arrivals – (021) 934 4772
American Express at International Arrivals – (021) 934 1600
Bidvest Bereau De Change at Domstic Arrivals – (021) 936 2233
Bidvest Bereau De Change at Duty free mall – (021) 936 2280
Bidvest Bereau De Change at Central Terminal Building – (021) 936 2270

Chapel and prayer rooms

​Passengers who require a room in which to pray can be accommodated. Any ACSA representative at the airport will be able to assist.

Disabled

Airports Company South Africa is committed to providing world-class facilities that meet the needs of all airport users. We focus on ensuring existing and new facilities within our airports meet the particular needs of disabled travellers and airport users.

In the multi-storey parkade at Cape Town International Airport there are disabled parking bays at all levels while the airport itself features special lifts, ramps, wheelchairs and toilets for the disabled.

Passengers who require assistance boarding and disembarking from aircraft can make arrangements with the relevant airline when booking.

Flightcheck

Prior to arriving at the airport you can obtain up-to-date flight information in a number of ways:

Call +27 (0)86 727 7888 for Airports Company South Africa’s automated flight-information service;
Call the information desk on +27 (0)21 937 1200
Send an SMS message containing your flight number to 35007 to receive up-to-date flight details, or
Check live arrivals and departures on our website.

Internet

A Wi-Fi (Wireless Internet Access) facility is available at both the international and domestic terminals. For instructions on how to access the Internet, please click here.

Porters

​The porters at Cape Town International Airport are identifiable by their orange and black uniforms. As they are self-employed and rely on tips for income a gratuity of R5 is recommended for each item of luggage handled. For group arrangements please contact Johan Adendorff, Tel: +27 (0)73 309 0268.

Postage

The Post Office is located on the ground floor of Parkade 2 past the Permit Office and the SAPS offices.

Tel: 021 934 2211

Operating hours:
08h00 – 16h30 except Wednesday 08h30 – 16h30

Restrooms

​There are restrooms in all terminal buildings. Baby-changing facilities and other amenities for young children are available in most ladies restrooms.

Public telephones

Public telephones take coins or phone cards and are sited in all terminals.

Mobile telephone rentals – VodaShop Rent a Fone and MTN Mobile Phone Rental are located in the international terminal. There is also a VodaShop Rent a Fone in the domestic arrivals terminal.

Transit / Transfer facility

Cape Town International Airport has a fully functional transit / transfer facility that facilitates in-transit passengers taking an international or regional connecting flight.

The following procedure will apply to passengers from an aerobridge (Passenger Loading Bridge) stand:

– Follow the directional signage indicating “International Transfers”
– Relevant airline staff will accompany passengers through process and route
– Boarding passes must be retained for the continuation of journeys where already issued;
– Where no boarding pass was issued, this can be printed at the transfer / transit facility by your airline;
– Hand baggage check may be conducted at the transfer facility by Customs and Airports Company South Africa’s Aviation Security Officers;
– All visa restricted passport holders require a Transit visa to transit South African airports irrespective of length of transit.
– Follow the directional signage to the international departure lounge for boarding
– Please allow for a minimum connecting time of 1 hour to facilitate all processes

The following procedure will apply to passengers from a non-aerobridge stand:

– Relevant airline personnel shall be required to direct relevant passengers to the transit / transfer facilities
– Passengers transiting or transferring shall prior to the international arrivals immigration processing area, take the steps or lift towards the transit facility;
– Passengers are then required to follow the directional signage indicating “International Transfers”
– Boarding passes must be retained for the continuation of journeys where already issued;
– Where no boarding pass was issued, this can be printed at the transfer / transit facility by your airline;
– Hand baggage checks may be conducted at the transfer facility by Customs and Airport Officers;
– All visa restricted passport holders require a Transit visa to transit South African airports irrespective of length of transit.
– Follow the directional signage to the international departure lounge for boarding
– Please allow for a minimum connecting time of 1 hour to facilitate all processes

VAT refunds

Foreign visitors leaving South Africa may claim back Value Added Tax paid on purchases from the VAT refund administrator. Goods must be presented to the administrator before check-in at the VAT refund office on the ground floor in the international departures terminal.

Once you have checked in and passed through passport control your VAT refund (less the administrator’s commission) is paid back at the VAT office on the ground floor of international departures, before passport control and the boarding gates.

VAT refund office, Tel: +27 (0)21 934 8675 or www.taxrefunds.co.za

Viewing deck

Arriving and departing aircraft can be viewed from the terminal building.

Accessories

Jewellery & Accessories​ at Central Terminal Building ​bofore security ,Tel:(021) 934 9008

Check Cheap Flights now to or from Cape Town International Airport


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